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How do I place an order?
View the item you wish to purchase, select the form of medium required (e.g. canvas or paper), the appropriate size and your choice of frame (if required) and click on "Add to Basket" whereby you will be guided through a set of instructions to complete your purchase.
For payment details please refer to Payment Options below.
What forms of payment do you accept?
We accept the following forms of payment:
PayPal: Orders will be dispatched upon receipt of payment. Please ensure that the address you have registered with our website matches the address you have registered with Paypal.
Postal Order: Goods will be dispatched upon receipt of the same.
Cheque: Goods will be dispatched once monies have successfully cleared.
How is the print produced?
How is the print produced?
A giclée (pronounced "zhee-clay") is a French word meaning, "fine spray". It is a computer generated print that is produced by the spraying of an image onto canvas and is virtually indistinguishable to that of the original.
Many reproductions are produced by firstly scanning the original artwork. However, dependent on the type of scanner used, it is often the case that the scanned image can be distorted resulting in an untrue reproduction. We have, therefore, taken a further step to avoid any discrepancies by ensuring that the original artwork is initially professionally photographed and the transparency produced is then specially scanned using a high quality scanner ensuring that no light enters the scanner during this process. The digital file is then transferred to a high quality Epson printer, which sprays tiny pixel-size droplets of different colours at a resolution of 1440 dpi.
Early inkjet prints in the mid 1990's were disappointingly fugitive with noticeable fading occurring quite quickly. Dramatic improvements have been made in the inks, paper and canvas used. It was found that it is crucial that the combination of machine, ink-set and substrate are compatible and tested as a whole. Recent tests show that it is estimated that your images will last a lifetime using Epson UltraChrome inks with lightfastness for up to 75 years (indoor).
Each finished print is inspected, approved and signed by Sunita Sur.
Finally, each canvas print is sprayed using three coats of gloss varnish to seal and protect the print.
Medium:
Each print is printed onto the highest quality canvas or paper.
Canvas weight: 350gsm
How should I care for my print?
Giclées are relatively durable and require little care. If dust accumulates, they can be wiped lightly with a damp cloth. They should not be revarnished. Although the inks on giclées are very stable it is still best to keep your giclée out of direct sunlight.
What is a limited edition print?
Giclées are printed in limited editions. Edition sizes can range anywhere from 20 giclées to 500 giclées. Once all of the giclées in the edition are sold, no additional giclées are made and the original file is destroyed. To ensure that the edition consists of the correct amount, each giclée in the general edition and each proof is signed and numbered consecutively.
Each piece is accompanied by a Certificate of Authenticity
How long does it take to dispatch an order?
We will make every effort to dispatch your order to you within 10 business days. However, as our products are custom made and hand crafted it may take up to 30 days to receive your order.
What is the cost of delivery?
UK: Delivery is free to recipient addresses in the UK
International: Delivery to addresses outside the UK will be charged at £25
Do I have to pay import charges? (International Deliveries)
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Can you leave the delivery at an agreed hiding place?
All goods must be signed for upon delivery. We are, therefore, unable to offer this service.
Can someone else sign for my delivery?
Yes, anyone at the specified delivery address can sign for the goods.
What will happen if I am not at home to accept the delivery?
The despatch carrier will leave you a card notifying you that delivery has been attempted. The card will supply you with instructions as to how to retrieve your package. Please be aware that if steps are not taken to retrieve your package your package will be returned to us and we will then require you to pay for delivery to redispatch your item to you.
What is your returns policy?
If the product is defective due to shipping damage or manufacture defects, we will replace your product within 30 days of receipt of your order.
Please note that if you order artwork to include frames and/or mounts from www.sunitasur.com or www.sunitasur.co.uk that these are custom made to order and we are unable to provide a refund on these items.
Wrapping Service
If you would like us to gift wrap the picture we send out to you then please contact us
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